Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Carers

A Carer is a person who provides or intends to provide care for an adult or disabled child.  Caring can be rewarding but it can also affect your homelife, worklife, ... [continue] Carers

Complaints and suggestions

The practice adheres to a standardised NHS procedure when dealing with complaints. If you wish to make a complaint about the practice, its services or a member of the team ... [continue] Complaints and suggestions

Freedom of Information (FOI)

The Freedom of Information Act 2000  is designed to increase transparency; providing members of the public the opportunity to access any recorded information held by public authorities, such as the ... [continue] Freedom of Information (FOI)

Greener Primary Care Wales

We are proud to support the Greener Primary Care Wales Initiative at Court Road Surgery and will be reviewing ways in which we can reduce our carbon footprint and adopt ... [continue] Greener Primary Care Wales

How to register

We have an open list and welcome requests for registration from patients living in our practice area.  Patients should be aware that registration is with the practice rather than a ... [continue] How to register

Information for Ukrainian refugees

Підтримка постраждалих від кризи в Україні Our thoughts are with everyone who has been impacted by the crisis unfolding in Ukraine. We very much welcome Ukrainians and those seeking help ... [continue] Information for Ukrainian refugees

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

The practice predominantly registers patients who live in Barry. Patients who move outside the practice area must register with another GP.

Privacy & Data

From 25th May 2018 new regulations were introduced, called GDPR – General Data Protection Regulations.  In line with this legislation the practice has produced information for patients. How we use ... [continue] Privacy & Data

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling/writing/emailing us. If you move outside the practice area you will need to find a doctor ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We have a zero tolerance policy with regards any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will ... [continue] Violent or abusive behaviour

Welsh GP Record

On 21 November Welsh Government is due to announce that the Welsh GP Record will be available for elective (scheduled) care in addition to emergency (unscheduled) care. This means that ... [continue] Welsh GP Record

Date published: 8th October, 2014
Date last updated: 22nd October, 2014